Privacy Policy
Last Updated: September 2026
At KlenCars ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website klencars.com, request a quote, or book mobile detailing services.
This policy is written in plain language so you know exactly what happens with your information. When you request a quote or book a detail, we collect your name, phone number, email address, and vehicle details (year, make, model, and condition). We use that information to confirm your service, schedule your appointment, send reminders and updates, and process payment for completed work. We do not sell your personal information to anyone. We share it only with the service providers that help us run our business — like scheduling and payment tools — and only as much as they need to do their job. We keep your information only as long as we need it to provide the service you requested and handle any follow-up. After that, we remove it from our active systems. You can ask us to delete your data, correct it, or stop using it for marketing at any time. If you have any questions, email us at kevin@email.klencars.com or call or text (737) 379-0956, Monday through Saturday, 8 AM to 6 PM.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or fill out contact forms (Name, Email, Phone Number, Vehicle Year/Make/Model, ZIP Code).
- Schedule a service appointment (Address, key access details).
- Communicate with us via phone, email, or SMS messaging.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and deliver our mobile detailing services.
- Send quote confirmations, appointment reminders, and service updates via SMS or email.
- Process transactions and invoice for completed work.
- Respond to customer inquiries and deliver support.
3. SMS Communications
If you check the SMS consent box on our quote or booking forms, you agree to receive text messages from KlenCars about your quote, appointments and service updates. Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchase. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers (such as scheduling software or payment processors) strictly for the purpose of facilitating our services to you.
5. How Long We Keep Your Information
We keep your personal information only as long as we need it to provide the services you requested, respond to your inquiries, and complete any scheduled appointments. Once your service is finished and any follow-up is resolved, we remove your data from our active systems. Some records may be retained for a longer period where required by law — for example, tax or business records — but those records are kept for compliance purposes only and are never used for marketing or outreach.
6. Your Choices
You have control over how we use your information. You can opt out of text message communications at any time by replying STOP to any message, or by contacting us directly. You can request that we delete your personal data at any time — see our Data Deletion Instructions page for details. You can also ask us to correct or update any information we have on file for you. We will never sell your personal information, and you can ask us to stop using it for marketing at any time without affecting any service you have already received.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to request a copy of your data, update your information, or request deletion, please contact us at:
We serve Austin, Cedar Park, Georgetown, Lago Vista, Pflugerville, Leander, Liberty Hill, West Lake Hills, and Round Rock, Monday through Saturday from 8 AM to 6 PM. We will respond to your request as soon as we can during business hours.