Data Deletion Instructions
Last Updated: October 2026
In plain terms
If you want us to delete the information we have about you — your name, phone number, email, vehicle details, or booking history — just ask. Send an email to kevin@email.klencars.com or call or text (737) 379-0956 with the subject "Data Deletion Request." Tell us your name and the phone number or email you used when you contacted us, and we will remove your data from our active systems within 30 days. We will send you a confirmation by email or text once it is done.
This covers any information we collected through our website, our quote and booking forms, or through Facebook and Instagram lead forms and messaging. You do not need to give a reason, and requesting deletion will never affect any service you have already received.
At KlenCars, we respect your right to control your personal information. This page explains how to request deletion of the data we hold about you, including any data we may have obtained through Facebook or Instagram login, lead forms, or messaging.
1. What Data We Collect
We may collect and store the following personal information when you interact with us:
- Name
- Phone number
- Email address
- Vehicle information (year, make, model, condition)
- Booking and appointment details (address, service, scheduling notes)
This includes any data submitted through our website forms, quote requests, online booking, or through Facebook and Instagram lead forms and messaging.
2. How to Request Data Deletion
To request deletion of your personal data, contact us using one of the methods below. Please use the subject line "Data Deletion Request" and include the name and contact information associated with your account so we can locate your records.
3. What Happens Next
- We will confirm receipt of your request and verify your identity to protect against unauthorized deletion.
- We will delete your personal data from our active systems within 30 days of verifying your request.
- Once deletion is complete, we will send you a confirmation by email or text message.
- Some records may be retained where required by law (for example, tax or business records), but they will no longer be used for marketing or outreach.
4. Facebook & Instagram Data
If you connected with KlenCars through Facebook or Instagram — including lead forms, direct messages, or login — your request covers that data as well. We will remove your information from our customer relationship tools and any connected marketing platforms we control within the same 30-day window.
5. Questions?
If you have any questions about this process or the data we hold, reach out anytime at kevin@email.klencars.com or (737) 379-0956. We're happy to help.